Insurance Investigator at the Social Insurance Agency

Every year, the Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We pay out approximately 260 billion kronor each year. These are the tax funds we manage. It is a significant responsibility. Therefore, we take the time to understand each case, follow laws and regulations, inform and guide, care, and show compassion. This is a job for you who want to take responsibility. Welcome to the Social Insurance Agency.

We work in teams with a strong focus on cohesion, community, and helping each other. With us, you will have a flexible working environment, the opportunity for remote work, and a healthy workplace. Balancing work and leisure is important to us, and we offer, among other things, flexible hours, wellness hours, and wellness grants. Our good work environment is our strength.

Production-oriented work with investigations and coordination

As an insurance investigator, you are a state employee tasked with investigating to ensure that the right person receives the right compensation at the right time. In your work, you assess whether the individual is entitled to activity compensation by conducting qualified investigations and analyses of documentation, primarily medical statements. You then present proposals for decisions that are made by specially appointed decision-makers.

You also identify the individual's need for interventions to actively plan and coordinate rehabilitation together with the individual. You are responsible for contacts and collaborations with others that the individual may need support from, such as the Employment Service, healthcare, and possibly parents and schools. You meet the individual via digital channels and in personal meetings. As an insurance investigator, you handle confidential information, which places higher demands on proper management. Therefore, it is important that you, who will work with us, have a high level of security awareness.

We are looking for someone who

• has a university degree or experiences and qualifications that can be deemed equivalent
• is confident and trustworthy, even in stressful situations
• collaborates effectively with others to achieve common goals
• acts on their initiative and takes responsibility for achieving good results
• has a systematic and meticulous working method
• can understand and analyze complex issues
• has good communication skills, both verbally and in writing
• is proficient in using a computer as a work tool.

It is an advantage if you

• have worked with investigations and made decisions that have affected individuals
• have good knowledge of how to professionally meet people in various life situations
• have experience collaborating with various external actors.

We place great importance on your personal qualities.

Other

A number of positions, permanent, full-time, starting April 7, 2026. A probationary period may be applicable. In accordance with the Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. Remote work is possible if the work allows. In this recruitment, psychological tests may be used as part of the selection process. Place of employment: Sundsvall.

Would you like to know more about the Social Insurance Agency as an employer? Visit fk.se/jobbahososs (https://www.fk.se/jobbahososs)

Contact Persons

Manager: Lina Kempe, 010-111 86 40 (for questions about the position). HR Specialist: Natalie Lindwe, [email protected], 010-114 20 78 (for questions about the recruitment process). ST: Linda Sterner, 010-111 68 14, Saco-S: Tobias Schelin, 010-114 24 90, Seko: Eliza Grundström, 010-115 34 02.

Application

Welcome with your application by January 4, 2026. Please upload your degree certificates, grades, and certificates with your application.

If you have protected personal information or no access to BankID, please call the HR specialist named in the ad for assistance in submitting your application.

In everything we do, we will act based on the principle of equal value for all people, legal certainty, and good service.